Please join us on Wednesday, October 11, 2006 at 1:00pm Eastern! Performance benchmarking is crucial in determining whether a health plan is operating at best practice, and focusing scarce managerial resources on departments or functions displaying the greatest opportunity for improvement. Regular measurement against reliable benchmarks is especially important in the current industry environment, characterized by rapid changes in the needs of customers, and rapid evolution of health plan products. Accordingly, those health plans engaging in performance benchmarking have posted sharp declines in the rate of growth of administrative costs.
This Audio Conference will discuss how performance benchmarks are developed, supported, presented and employed to yield the highest return on your investment. It will highlight the importance of consistency of reporting to achieve comparability, the maintenance of safeguards for the integrity and objectivity of the process, and techniques for the successful use of the resulting metrics.
Get your questions answered! Session participants will have an opportunity to email questions in advance of the session or ask their questions during the "live" session.

Douglas Sherlock, CFA, President of Sherlock Company, is highly qualified to speak on this subject. Sherlock Company provides performance benchmarks to health plans serving approximately 40% of all insured Americans, and includes in its primary universe health plans serving one out of every six Americans. Now producing its ninth annual editions, its SEER benchmarks include operational and financial metrics for universes of Medicaid-oriented Plans, Medicare-Oriented Plans, Provider-Sponsored Plans and Blue Cross Blue Shield Plans.
• Individual Registration: $195. Covers a single phone line. Multiple persons may listen via speaker phone for the individual fee.
• Web Summit CD-ROM: $20 for attendees (includes session presentation and live audio conference recording)
• Web Summit CD-ROM: $225 for non-attendees after the event (includes session presentation and live audio conference recording)
• Each individual receives a unique dial-in ID
• Corporate Group Pricing is available when registrations are desired for more than one phone line. Call 209.577.4888 for details.